Privacy Policy

PRESS & SASS CO.

PRIVACY POLICY

Your privacy matters to us. This policy explains what information Press & Sass Co. may collect, why we collect it, and how it may be used when you visit or shop our website.

Last updated: October 11, 2026

Who We Are

Press & Sass Co. operates the website pressandsassco.com and provides personalized products, custom printing, apparel, gifts, business printing and related products and services.

Questions regarding this Privacy Policy may be sent to hello@pressandsassco.com.

Information We Collect

When you visit our website, contact us, create an account, customize a product or place an order, we may collect information necessary to provide our products and services.

This may include:

  • Name
  • Email address
  • Billing and shipping address
  • Telephone number when provided
  • Order and transaction information
  • Products purchased
  • Personalization instructions
  • Customer account information
  • Messages or inquiries sent to us
  • Uploaded photographs, graphics, logos, artwork and other files
  • Designs or customizations created through our website
  • Technical information such as IP address, browser type and device information

Custom Designs, Photos & Uploaded Artwork

Some Press & Sass products allow customers to upload photographs, logos, artwork or other files and to create or personalize designs. We use these materials to prepare, produce and fulfill the products or services you request.

Please only upload content you have the right to use. By submitting photographs, artwork, logos or other content, you represent that you have permission or appropriate rights to use that material for the requested product or service.

Customer-submitted files may be stored for a reasonable period of time for order fulfillment, customer service, reorders, recordkeeping or resolution of order-related issues.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Create personalized and custom products
  • Process payments
  • Arrange shipping and delivery
  • Communicate about orders
  • Provide customer service
  • Respond to questions and custom-order inquiries
  • Maintain customer accounts
  • Prevent fraud and protect our website
  • Maintain business, tax and transaction records
  • Improve our website, products and customer experience
  • Comply with applicable legal obligations

Payments

Payments made through our website may be processed by third-party payment providers such as Stripe or other payment methods made available at checkout.

Press & Sass Co. does not need to receive or store your complete payment-card number in order to process payments when payment information is handled directly by a payment processor. Payment providers may collect and process information according to their own privacy policies and security practices.

WooCommerce & Online Orders

Our online store uses WooCommerce. Information associated with purchases, customer accounts, shopping carts, shipping and order history may be processed and stored through our WordPress and WooCommerce website as necessary to operate the store and fulfill customer orders.

Product Customization Tools

We may use website tools or third-party software that allow customers to personalize products, upload artwork, add text, create designs or preview custom products.

Information and files submitted through these tools may be processed or stored as necessary to create the customer’s design, attach customization information to an order and produce the requested product.

Shipping & Fulfillment

When necessary to fulfill an order, we may share information such as your name, shipping address, order information or product specifications with shipping carriers, production providers or fulfillment partners.

We share only information reasonably necessary for the applicable service to be performed.

Cookies & Website Technology

Our website may use cookies and similar technologies to operate essential website functions, remember shopping-cart contents, maintain login sessions, process checkout, understand website usage and improve the shopping experience.

Third-party services integrated with our website may also use cookies or similar technologies according to their own policies.

Who We May Share Information With

We do not sell customer personal information.

We may share information with service providers when reasonably necessary to operate our business, including:

  • Website and hosting providers
  • E-commerce and product-customization providers
  • Payment processors
  • Shipping carriers
  • Printing, production or fulfillment partners
  • Email and communication providers
  • Fraud-prevention and security services
  • Professional advisers or government authorities when legally required

Data Retention

We retain information for as long as reasonably necessary for order fulfillment, customer service, business records, tax and accounting requirements, dispute resolution, security and other legitimate business or legal purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

Protecting Your Information

We use reasonable administrative, technical and organizational measures intended to protect information handled through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning certain personal information, including the ability to request access, correction or deletion of eligible information.

Some information may need to be retained when required for legitimate business, tax, accounting, fraud-prevention or legal purposes.

To make a privacy-related request, contact us at hello@pressandsassco.com. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and products are intended for general audiences and are not designed to knowingly collect personal information directly from children under 13.

Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own policies, and Press & Sass Co. is not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy as our website, products, services or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.

Privacy Questions?

Contact Press & Sass Co. if you have questions about this policy or how your information is handled.

Contact Press & Sass
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